An error occurred!

Good evening! Some time ago, our webmaster moved away and I was asked to take his place. As I have comparatively little computer experience and no website experience, this has been quite the uphill battle.

I have gotten to the point where I think I am on the verge of actually uploading a sermon. I have it saved as a single mp3 file, total size is 9.15MB. I found the sermons manager and used the upload feature under Audiofile to try and upload the sermon. After I select the sermon, I click Open and a box opens up that says Uploading, and a blue progress bar begins to move. When the progress bar hits the end of its run, a message pops up in the box that just says, An error has occurred! It doesn't seem to give me any indication as to what the problem may be. Are there any suggestions as to where I can start?

Thanks!

This sounds like some server settings which terminate the script. There are mainly 4 settings which are of interested. You can check your settings in your Joomla backend under Site -> System Information -> PHP Information. Look for the following settings:

• upload_max_filesize
• post_max_size
• max_execution_time
• memory_limit

The first two settings should be at least as big as the file you try to upload (plus some overhead). So in your case it should be at least 12M.
The third settings is how long the script is allowed to run. If the uploading is slow, this could be an issue as well. Usually the setting is set to 30 seconds.
The fourth settings is the overall memory usage of the script.

Usually you can't change this settings yourself (except if it's your own server hardware) so you need to contact your hoster for this. He also could look into the server error log to see what exactly is the issue.

Thank you very much! This identified my problem- my files are generally larger than my post max size. I rummaged around until I found one below the limit and it uploaded fine.

Thanks!

I'm experiencing exactly the same problem as this.

I have changed the setting in my php.ini file to be far more than needed, but I still get the message when uploading anything over 10MB

you can view the phpinfo at www.dontforgetdesign.com/verwood/phpinfo.php5

Any suggestions welcome.

Thanks.

Owen

What is the error message you get? Check the server error log to see the source.

The error message simply says "An error occurred".

I can upload talks successfully via ftp but this is too complex for the main end user.