Support for SermonSpeaker 5.x is in bugfix mode only, the same as it is for Joomla 3.10.
I will not add any new features to this releases.
Please upgrade to SermonSpeaker 6.x and Joomla 4.x, which is better anyway.

Number of HITS not moving

More
28 Nov 2015 18:05 #5689 by Pamela Besteder
Number of HITS not moving was created by Pamela Besteder
Hi

I have moved to a new website and have successfully moved all my sermons for the last 3 years to the new one! WhooHoo

The problem is now on the new site....the hit counter is not changing when someone listens to the sermon.

The new sermons included since the move to the new site...all say 0 even though they've been listened to.

The old sermons moved from the old site all have the sale hit number even though they've been listened to.

How can I fix this?
Pam

Please Log in or Create an account to join the conversation.

More
28 Nov 2015 18:53 #5691 by Thomas Hunziker
Replied by Thomas Hunziker on topic Number of HITS not moving
There are two settings which are related to the hits counter.
The first is in the SermonSpeaker options, in the Statistics tab. There you can enable/disable the tracking.
The other is a bit hidden in the Permissions tab. If "Block hitcount" is "Allowed", the hits will not be counted for that user group. By default that is the case for Super Users. Thus if you're logged in as a super user, your hits will not be counted.

Please Log in or Create an account to join the conversation.

More
28 Nov 2015 20:12 #5694 by Pamela Besteder
Replied by Pamela Besteder on topic Number of HITS not moving
Fantastic

Yep, I was logged in as Super User.....

Pam

Please Log in or Create an account to join the conversation.

Time to create page: 0.151 seconds
Powered by Kunena Forum